Terms and Conditions:

Last update: May 5, 2026

  1. Each package has an expiry date, which shall be based on h start date of the 1:1 session as recorded in the Pilates Training File and the corresponding invoice.

a. Introductory Package: Three(3) sessions - 2 Weeks

b. Ten(10) sessions - 3 Months

c. Twenty(20) sessions - 6 Months

  1. All fees and charges shall be paid in full before the issuance of the PT File.

  2. All purchased PT packages are non-refundable; however, they are transferable.

  3. PT packages may be transferred to any existing client and shall only become valid once all parties concerned have signed the necessary PT Transfer form.

  4. One personal training session shall last for maximum of 55 minutes.

  5. A confirmation message will be sent a day before your session via SMS. Please reply if you are attending or if you wish to reschedule your session. No reply means your appointment will proceed as scheduled.

  6. Any request for session cancelation must be made at least twelve(12) hours before the scheduled session. For appointments from 7am to 11am, cancelation must be made the day before. Any inquiries received beyond studio hours (7am-7pm) will be addressed the next day.

  7. Any no-show shall result in the forfeiture of the specific session, which will therefore be counted as conducted.

  8. If any cancellation occurs on the part of the Sentro Pilates Team, an additional session will be added to the existing package.

  9. In situations beyond management's control, such as when a staff member is reassigned or has permanently departed from the company, Sentro Pilates reserves the right to assign the session to another trainer.

I understand the Terms and Conditions of the purchase package for Sentro Pilates services.